VP, Content Intelligence — Arc XP / The Washington Post

I build AI products
people actually use.

I lead AI strategy and engineering at Arc XP, The Washington Post's platform powering 70+ media brands worldwide. Over a decade at the Post, I helped grow readership from 22M to 90M and digital subscribers from 100K to 2.6M as its first head of product. Today I build the generative AI systems — agents, retrieval, and personalization — behind the newsroom of the next decade.

22M → 90M
Monthly readership growth at The Washington Post as Director of Product
100K → 2.6M
Digital subscribers growth from 2013 to 2020 during my tenure
70+
Global media brands on the Arc XP platform as VP, Content Intelligence
130+
Product & engineering organization leadership experience
JM

Get in touch.

I'm always up for a good conversation — about AI and media, product craft, or building teams that ship. I also advise a handful of media and AI companies. If something's on your mind, say hello.

JM

Contact me

Click the button to reveal my email or find me on social media.

Work

  1. Arc XP / The Washington Post

    Arc XP / The Washington Post

    VP, Content Intelligence

    Lead AI strategy and engineering for a global content platform serving 70+ media brands — taking generative AI, retrieval, and personalization from prototype to production.

  2. Arc XP / The Washington Post

    Arc XP / The Washington Post

    Director, Arc Labs

    Led product and engineering for the Arc XP platform through a period of rapid expansion — a 130+ person org shipping news, subscription, and media products.

  3. The Washington Post

    The Washington Post

    Director of Product

    First head of product after the Bezos acquisition. Rebuilt the product ecosystem and helped grow readership from 22M to 90M and digital subscribers from 100K to 2.6M.

  4. The Washington Post

    The Washington Post

    Mobile Design Director

    Built and scaled the Post's native app experiences and introduced experiment-driven, user-centered design across mobile.

In the press

The Washington Post's punk rock star.
Digiday
One of the Most Creative People in Business.
Fast Company (#13, 2017)
Chronicled the Post's digital growth as a “revolution.”
Columbia Journalism Review

Featured Articles

Reclaiming trust in the age of AI news

AI can flood the zone with plausible-sounding content faster than any newsroom can fact-check it. The publishers who win the next decade won't be the ones who generate the most — they'll be the ones readers still believe. We build for trust, not throughput.

Predictions for 2026

I don't love predictions — they're usually wrong. But after a year building generative AI into newsrooms at scale, a few things feel less like guesses and more like gravity. Where I think AI, media, and product are heading in 2026.

Arc Explains: AI Agents

A short explainer on AI agents — autonomous systems reshaping how newsrooms plan, produce, and personalize their work — and where the human still has to stay in the loop.